Selling skils

“The most powerful sales technique in the 21st century is – TRUST”

TAKING A POSITIVE ATTITUDE
  • Why is a positive attitude important in selling?
  • How to take a positive attitude?
ACQUISITION
  • What is networking and why is it important?
  • How to generate customers?
  • How to establish contacts?
ESTABLISHING THE BRIDGE OF TRUST
  • What is the inverted pyramid of selling?
  • Why is trust in sale the most important thing in selling nowadays?
  • How to position ourselves at the beginning of a conversation?
  • How to establish the bridge of trust?
PRECISE IDENTIFICATION OF NEEDS
  • How to meet a customer?
  • Why are questions the most important tool of selling?
  • Which questions should be used?
  • In which order should they be used?
  • How to react when a customer answers the questions?
  • How to actively listen to a client?
  • How to find the dominant buying motive?
RECOMMENDING SOLUTIONS
  • How to use the previous stage as the basis of the presentation?
  • Which features of a product should be used as advantages?
  • How to connect a product with the needs of a client?
  • How to emphasize benefits?
  • How to connect sentences?
  • How to manage complaints?
  • How to simply enter the closing of the sale?
SOLVING COMPLAINTS EFFICIENTLY
  • Why are complaints a sign of interest?
  • What is the difference between complaints and excuses?
  • Which is the most effective formula for resolving complaints?
  • How to move from complaints to conclusion?
CLOSING A SALE EFFICIENTLY
  • How to close a sale with the consent of the client?
  • Which methods for closing a sale exist?
  • How to choose the adequate method for closing a sale?
  • Which selling techniques should be used?
  • How to move from YES to implementation?
CROSS-SELLING
  • Where should cross-selling be used?
  • How to group products?
  • How to sell more products in a short time?
OBTAINING REFERRALS
  • Why is the completion of a sale the best place for a new sale?
  • How should clients themselves give you referrals?
  • What are the most effective methods for obtaining referrals?
AFTER-SALE ACTIVITIES
  • How to care for clients?
  • Why is the “client for life” the best client?
  • How to last among clients?