“The most powerful sales technique in the 21st century is – TRUST”
- Selling skils
TAKING A POSITIVE ATTITUDE
- Why is a positive attitude important in selling?
- How to take a positive attitude?
- What is networking and why is it important?
- How to generate customers?
- How to establish contacts?
ESTABLISHING THE BRIDGE OF TRUST
- What is the inverted pyramid of selling?
- Why is trust in sale the most important thing in selling nowadays?
- How to position ourselves at the beginning of a conversation?
- How to establish the bridge of trust?
PRECISE IDENTIFICATION OF NEEDS
- How to meet a customer?
- Why are questions the most important tool of selling?
- Which questions should be used?
- In which order should they be used?
- How to react when a customer answers the questions?
- How to actively listen to a client?
- How to find the dominant buying motive?
- How to use the previous stage as the basis of the presentation?
- Which features of a product should be used as advantages?
- How to connect a product with the needs of a client?
- How to emphasize benefits?
- How to connect sentences?
- How to manage complaints?
- How to simply enter the closing of the sale?
SOLVING COMPLAINTS EFFICIENTLY
- Why are complaints a sign of interest?
- What is the difference between complaints and excuses?
- Which is the most effective formula for resolving complaints?
- How to move from complaints to conclusion?
CLOSING A SALE EFFICIENTLY
- How to close a sale with the consent of the client?
- Which methods for closing a sale exist?
- How to choose the adequate method for closing a sale?
- Which selling techniques should be used?
- How to move from YES to implementation?
- Where should cross-selling be used?
- How to group products?
- How to sell more products in a short time?
- Why is the completion of a sale the best place for a new sale?
- How should clients themselves give you referrals?
- What are the most effective methods for obtaining referrals?
- How to care for clients?
- Why is the “client for life” the best client?
- How to last among clients?